Clear ownership. Clear responsibilities. Clear ways to reach us.
Total Print Hub is operated by Total Print Hub, Inc., a wholly owned subsidiary of ITLOX, Inc., with ITLOX LTD supporting the group's legal undertakings from the United Kingdom. This centre collects the policies governing Shopify and WooCommerce access, the public website, merchant content, customer designs, production files, billing, and support.
Total Print Hub is operated by Total Print Hub, Inc., a wholly owned (100%) subsidiary of ITLOX, Inc., a Delaware corporation. ITLOX LTD (England and Wales, company number 16587309) is the United Kingdom affiliate supporting the group's legal undertakings. The contracting entity for a given merchant is stated in that merchant's order form and in the Terms of Use; nothing on this page varies a signed agreement.
Everything a merchant should be able to find before installing.
Policy pages are written for the actual product: customer design, merchant-owned assets, shared content packs, platform billing, supplier connections, production exports, and tenant-isolated storage.
Privacy Notice
How merchant, customer, design, order, billing, supplier, and optional AI data is processed.
Effective 18 July 2026Read document →TermsTerms of Use
The merchant agreement for Shopify and WooCommerce access, content, production resources, billing, suppliers, and service access.
Effective 18 July 2026Read document →UseAcceptable Use
Rules protecting merchants, customers, intellectual property, the platform, and production workflows from misuse.
Effective 19 July 2026Read document →IPCopyright and IP
Ownership, merchant content, shared packs, private derivatives, infringement notices, and brand permissions.
Effective 19 July 2026Read document →DataSubprocessors
The service categories that may process data and the controls applied to international and tenant-scoped processing.
Reviewed 19 July 2026Read document →AccessAccessibility
Our public-site and product accessibility standard, known support paths, and accommodation requests.
Reviewed 19 July 2026Read document →SecuritySecurity model
Tenant isolation, private files, upload controls, commerce authentication, and production evidence boundaries.
Product security overviewRead document →BillingPlatform billing
Shopify App Billing and WooCommerce connector billing, entitlements, cancellation, refunds, and support.
Platform-specific termsRead document →SupportSupport centre
Operational help, incident reporting, deletion requests, and secure contact routes.
Merchant supportRead document →