Clear ownership. Clear responsibilities. Clear ways to reach us.
Total Print Hub is offered worldwide by ITLOX, Inc., with ITLOX LTD supporting the business as a United Kingdom operating affiliate. This centre collects the policies governing Shopify and WooCommerce access, the public website, merchant content, customer designs, production files, billing, and support.
Everything a merchant should be able to find before installing.
Policy pages are written for the actual product: customer design, merchant-owned assets, shared content packs, platform billing, supplier connections, production exports, and tenant-isolated storage.
Privacy Notice
How merchant, customer, design, order, billing, supplier, and optional AI data is processed.
Effective 18 July 2026Read document →TermsTerms of Use
The merchant agreement for Shopify and WooCommerce access, content, production resources, billing, suppliers, and service access.
Effective 18 July 2026Read document →UseAcceptable Use
Rules protecting merchants, customers, intellectual property, the platform, and production workflows from misuse.
Effective 19 July 2026Read document →IPCopyright and IP
Ownership, merchant content, shared packs, private derivatives, infringement notices, and brand permissions.
Effective 19 July 2026Read document →DataSubprocessors
The service categories that may process data and the controls applied to international and tenant-scoped processing.
Reviewed 19 July 2026Read document →AccessAccessibility
Our public-site and product accessibility standard, known support paths, and accommodation requests.
Reviewed 19 July 2026Read document →SecuritySecurity model
Tenant isolation, private files, upload controls, commerce authentication, and production evidence boundaries.
Product security overviewRead document →BillingPlatform billing
Shopify App Billing and WooCommerce connector billing, entitlements, cancellation, refunds, and support.
Platform-specific termsRead document →SupportSupport centre
Operational help, incident reporting, deletion requests, and secure contact routes.
Merchant supportRead document →