Total Print HubSupport
Need help with Total Print Hub? Write to us.
Email support@totalprinthub.com and tell us what you were doing and what you saw. It is the same address for every shop, on Shopify and on WooCommerce.
Email us
For help with your shop: a product, a price, a design, an order or a print file that is not right.
support@totalprinthub.comRead the guides
Each task step by step, from installing on your store to running the production board.
docs.totalprinthub.comBook a demo
Not a customer yet? We show the Studio, gang sheets and production with products like yours.
Book a demoWhat to put in your message
Three things let us see the problem the way you saw it.
- Your storeIts address, and whether it runs on Shopify or WooCommerce.
- What you were doingThe product, design or order number, and the step where it went wrong.
- What you sawThe words on the screen or a screenshot, and the time it happened.
Before you write
The troubleshooting guide and the Legal center may already have your answer.
- Never send a passwordLeave passwords, API keys and payment details out of every message.
- Try the troubleshooting guideFast checks for connection, storefront, pricing, Studio, upload and production problems.
- Security or privacyThe Legal center lists the address for a security report and the one for a privacy request.
Not using Total Print Hub yet?
Book a demo with your own product list, or call +1 866 609 6789, toll-free from the United States and Canada.